At a Glance
We only collect what’s needed to process your orders and improve your shopping experience — we never sell your data.
We work with a few trusted partners to run SkyMiss smoothly: bKash for pre-order payments, Pathao for delivery, and Google Analytics for website insights.
You can review, update, or request deletion of your personal data anytime.
Full details are below.
At SkyMiss, your trust means everything to us. As your go-to destination for bags, jewellery, modest wear, baby essentials, perfumes, and henna, we’re committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By accessing or using SkyMiss, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a smooth, personalized shopping experience:
Personal Information: Your name, email address, phone number, shipping address, and payment details.
Account Information: Username, password, and any other details you provide when creating an account.
Transaction Information: Order history, purchase details, and payment records.
Technical Information: IP address, browser type, device details, and how you interact with our website.
Location Data: Your approximate location, based on IP address or device GPS (if enabled).
2. How We Use Your Information
Your information helps us serve you better. We use it to:
Process and fulfil your orders accurately and on time.
Keep you updated on your account, orders, and relevant promotions.
Improve our website, products, and overall shopping experience.
Personalize recommendations and content just for you.
Detect and prevent fraud or unauthorized activity.
Meet our legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We never sell or rent your personal information. We only share it in limited, necessary circumstances:
Service Providers: Trusted partners who help us operate our business, such as Pathao for delivery and bKash for processing pre-order payments.
Legal Requirements: When required by law, or to protect our rights, property, or the safety of our customers.
Business Transfers: If SkyMiss is involved in a merger, acquisition, or sale of assets, your information may transfer to the new owner under the same protections.
4. Data Security
We take data security seriously and apply industry-standard safeguards — including encryption, secure servers, and regular security reviews — to protect your information from unauthorized access, alteration, or loss.
5. How Long We Keep Your Data
We retain your personal and order information for as long as your account is active or as needed to fulfil the purposes described in this policy, including order history and legal recordkeeping. If you request account deletion, we’ll remove your personal data within a reasonable timeframe, except where we’re required by law to retain it.
6. Your Rights and Choices
You’re always in control of your information. You can:
Access and Update: Review or edit your account details anytime by logging into your SkyMiss account.
Opt Out: Unsubscribe from marketing emails using the “unsubscribe” link in any of our messages.
Request Deletion: Ask us to delete your account and personal data by emailing skymissbd@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and tools like Google Analytics to understand how visitors use our website, measure performance, and personalize content. You can manage or disable cookies anytime through your browser settings, though some site features may not work as intended without them.
8. Third-Party Links
Our website may link to other websites. SkyMiss isn’t responsible for the privacy practices or content of these external sites, so we encourage you to review their policies before sharing any personal information.
9. Children’s Privacy
SkyMiss does not knowingly collect personal information from children under 13. If we discover that we’ve inadvertently collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted here with a revised “Last Updated” date, so we encourage you to check back periodically.
11. Contact Us
Have questions about this Privacy Policy or how we handle your data? We’re happy to help:
Phone / WhatsApp: +880 1846-031216
Email: skymissbd@gmail.com
Facebook: facebook.com/skymissbd
Instagram: instagram.com/skymissbd
LinkedIn: linkedin.com/company/skymissbd
Thank you for choosing SkyMiss. Protecting your privacy isn’t just a policy for us — it’s part of how we earn your trust, every single time you shop with us.
