Welcome to SkyMiss, your go-to destination for premium bags, jewelry, modest wear, baby essentials, non-alcoholic perfumes, and organic henna. By using our website or purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully.
1. Business Operations
SkyMiss operates as an e-commerce platform, offering both imported and locally sourced products for retail and wholesale. We sell through our official website, social media platforms, and franchise-based outlets.
2. Data Privacy & Security
SkyMiss values your privacy and ensures that your personal information will not be shared with any third party, except for trusted technology partners essential for website operations and order processing. However, we are not responsible for data breaches caused by hacking or fraudulent activities beyond our control.
We use tools such as Google Tag Manager and Facebook Pixel to enhance user experience and provide relevant advertisements.
3. Intellectual Property Rights
All content on the SkyMiss website, including product designs, branding, and marketing materials, is our intellectual property. Any reproduction, duplication, or unauthorized use for commercial purposes will result in legal action. If you come across unauthorized use of our content, please report it to us.
4. Customer Responsibility & Accuracy of Information
Customers must provide accurate details when placing an order. SkyMiss will not be responsible for delays, failed deliveries, or issues caused due to incorrect shipping details provided by the customer.
Additionally, using false information to mislead third parties regarding SkyMiss is strictly prohibited.
5. Third-Party Links & Services
Our website may contain links to third-party platforms (such as Facebook, Instagram, or YouTube). We are not responsible for their privacy policies, content, or any data shared on these external websites. Customers should exercise caution when providing information to third-party services.
6. Product Pricing & Offers
- SkyMiss reserves the right to change product prices, discontinue discounts, or modify offers without prior notice.
- Discounts will not be applied by artificially increasing the Maximum Retail Price (MRP).
- Prices may vary for different product batches due to changes in raw material costs or product upgrades.
7. Uniform Pricing Policy
- We strive to maintain consistent pricing across our website.
- Due to stock variations, product prices may differ slightly across platforms, but they will never exceed the Maximum Retail Price (MRP).
- If you notice a price difference for the same batch of a product, please contact us via Facebook Messenger for clarification.
8. Order Processing & Delivery
- Orders will be processed within our stated time frame. Delivery times may vary based on location and external logistics conditions.
- In case of delivery delays due to unforeseen circumstances (such as strikes, natural disasters, or courier issues), SkyMiss will not be held responsible.
- We offer Cash on Delivery (COD) across Bangladesh, including Dhaka and outside Dhaka.
9. Returns & Refunds
- Customers must inspect their orders upon delivery. If there is an issue with the product, they should report it within 24 hours of receiving the item.
- Returns and refunds will be processed only for products that meet our return policy criteria (e.g., damaged or defective products).
- Perfumes, henna, and certain personal-use items cannot be returned due to hygiene reasons.
10. Compliance & Legal Matters
If you come across any unethical or legally questionable activities regarding our services, please report them to us at skymissbd@gmail.com. We appreciate your cooperation in maintaining a secure and trustworthy business environment.
By using our website and services, you acknowledge and agree to these Terms and Conditions.
Contact Us
📞 Phone: +880 1846-031216
📧 Email: skymissbd@gmail.com
🌐 Facebook: SkyMiss
📸 Instagram: @skymissbd
Thank you for choosing SkyMiss! 💙 We are committed to providing you with high-quality, stylish, and elegant products.
